If you use the csv upload method for user provisioning, we can help you avoid the pitfalls of adding new users without unique usernames. We can help to promote users to the classes and years they’ll be in next term and jointly create a master csv file for your entire school, including new users and users that will need to be deleted; a service that gives you peace of mind and the best possible start with itslearning. We can also tell you how to remove current users from this year’s courses and add in the new groups once created.